For counter and front-desk staff

How to check a StudyPass ID

A StudyPass ID is a digital student card issued by the student's own college. Checking one takes about five seconds.

⏱ The 5-second check
  1. It's live

    The colour strip moves and the clock shows the time now, to the second. A screenshot or photo is frozen.

  2. The photo matches

    Compare the photo with the person in front of you. College staff check every photo before a card goes live.

  3. "Valid until" is in the future

    If the date has passed, the card has expired.

  4. Full-time price? Look for the Full-time badge

    The badge shows only when the college records the student as studying full-time. No badge, no full-time price.

  5. In doubt? Scan the QR code

    Use your phone's camera. A genuine card opens a green Verified student page from the student's college, on a studypass.app address. No app needed.

Apple Wallet pass or proof of enrolment? These don't move and use a fixed link. Scan the QR code: the page checks the card's status right now and says "Wallet pass" or "Proof of enrolment" instead of "Live now". Check the photo matches the student.

What the check page looks like

The page comes from the student's college and shows its name. It only ever shows the student's name, photo, study load, expiry date and the last 4 digits of the card number.

sample.studypass.app
✓
Verified student
A current, official Sample College student ID.
Sample Student Full-time Valid until 31 Jul 2027 Card •••• 0123
Live now 12:00:00
Green: verified. The clock ticks. Check the photo matches.
sample.studypass.app
◷
This code has expired
Codes refresh every 30 seconds, so a screenshot or an old code won't work.
Amber: old code. Ask the student to open the app and scan the live code again.
sample.studypass.app
✕
Not a valid student ID
This ID couldn't be verified.
Red: not valid. Cancelled, expired or not genuine. Don't accept it.

Red flags

  • The strip doesn't move, or the clock is frozen or wrong.
  • The photo doesn't match the person.
  • "Valid until" has passed.
  • The student won't open the app or let you scan the code.
  • The scan page is amber or red, or isn't on a studypass.app address.

If something's wrong

Don't give the student price. Stay polite: the student can sort it out with their college. Never keep a student's phone.

To report a card you think is fake, contact us. We pass reports to the college that issued it.

PDF

Staff guide

One A4 page for the counter or the staff room.

Run a venue or business?

See why venues recognise StudyPass IDs, which colleges issue them, and the standard every card meets.